Can you provide and coordinate our wedding music?
I provided music for hundreds of weddings in the last few years, for customers of every nationality. Classical and neapolitan music, jazz, pop, and rock&soul bands, flamenco acts, and scottish pipers. I'd say I provided almost any kind of wedding music act I know of. The only mishap I had: once a plug had a static problem interfering with the DJs console, but that was fixed in a few minutes. One other time a mixer died on me, but I had a backup so by the time the bride, groom, and guests arrived everything was working perfectly.

Are your musicians reliable and professional?
Yes, of course. I only choose professional musicians who are talented, reliable, and courteous.
I provided music for many weddings and nobody ever complained about the musicians I chose, or about me, actually we do receive great feedback for our performances.

Is your audio equipment up to date?
Yes, of course. Our equipment is up to date, and it is mantained properly, and fully tested at the beginning of the work season, and before leaving for each gig.

Is it difficult to arrange our wedding music remotely, via email or phone?
Almost all the wedding music I provide is arranged by email and/or phone. It works like a charm. And if you like we can meet in person when you are here, shortly before the wedding, to firm up plans.

Can we make requests that are not in your repertoire?
Bands and The Wedding Sound duo can accommodate up to 3 requests for the standard rate. More requests will require an extra fee for arrangement and reharsal. DJs can accommodate any request of course, and prefer to work with a songlist provided by customers.
PLEASE NOTE: All requests and songlists have to be sent at least 21 days before the event.

How long are bands or the W.S. Duo available for reception for the standard rate?
Bands and the W.S. Duo are available for 3-4 hours for reception for the standard rate, and if customers would like up to an extra 30 minutes performance that is no problem for the same rate. Bands and the W.S. Duo take one or two short breaks during reception.

Do we have to provide refreshments for our wedding musicians?
While ceremony and cocktail hour musicians do not need refreshments, reception musicians (who perform for dinner & dancing) usually do. This is because reception musicians are usually on location for 3-4 hours, and because they usually come from further away. Most Jazz musicians for example are from Salerno or Naples. So they will be far from home for 6-8 hours in total. For this reason they require a meal while they are on their break. It doesn't necessarely have to be your entire menu. One hot dish, water and wine is fine, it's up to you.

Will there be music during the reception musician's break?
Yes, background music is provided during breaks.

How does your booking process work?
A booking fee has to be tranferred to finalize your booking. Then a contract (to return signed) and an invoice for the total amount will be sent to you by email.
Please note: the booking fee will be deducted from the total cost of your wedding music.

How does final payment for your services work?
The total cost of your wedding music will have to be paid before the event. 15 working days before the event at the latest.

Which forms of payment do you accept?
Bank transfer, Paypal (a 2% extra charge applies to Paypal transfers), and cash if we have a chance to meet before the event to firm up plans. We do not accept cheques and credit cards.

Is it true that good wedding music has to be expensive?
Not necessarely, if you are willing to compromise. For example, classical guitar for ceremony + neapolitan duo for cocktails + DJ for dinner can be a very cost effective option to have music for each stage of your wedding. Of course if you want a string quartet, opera singers, jazz band, etc., you will spend more. However we only provide professional performers, who might be a bit more expensive than amateurs.

What is included in your rates?
Our rates include performers fees, equipment rental, basic equipment transport (that is when porter and parking services are not involved), standard insurance on equipment and performers, and VAT. SIAE is not included in our rates, and can also be arranged with your venue if they agree. ENPALS is not included in our rates.

What are SIAE and ENPALS?
SIAE is the italian royalty tax on live perfomances (including DJ sets). SIAE goes from approximately 100 to approximately 300 euro, depending on the kind of act and venue, number of guests, and other factors.
ENPALS is another tax on live performances that is paid for each performing musician. ENPALS is approximately 30 euro per musician.

When are porter and parking expenses involved? Are they included in your rates?
Some instruments such as harp, drums, electric piano, double bass, and such, usually require a porter if they have to be carried for more than 20-30 metres.
Free parking could be impossible to find in some towns of the Amalfi coast, and bigger instruments require the musician to go to the gig by car. Therefore porter and parking expenses might be involved for your wedding music.
Porter and parking are not always necessary. They usually are in Positano and in Capri, and in a few venues in Ravello. When porter and parking expenses are applicable they will be added to our rates. So they are not included in our standard quotes. We will provide an estimate beforehand, and receipts of all expenses including taxes (SIAE and ENPALS).

Is VAT included in your rates?
Yes, VAT is included in our rates.

Will I get receipts for SIAE, ENPALS, and porter and parking expenses?
Yes, of course. All taxes and expenses paid for your wedding music will involve receipts which will be sent to you by email shortly after the wedding.

Will I get a receipt for my booking fee?
Yes, of course. You will receive a receipt for your booking fee, and a contract (to return signed).

Will I get an invoice/contract, and a "PAID IN FULL" receipt after I paid the remainder?
Yes, of course. You will receive a receipt for your booking fee, and a contract (to return signed). After paying the remainder you will receive a "PAID IN FULL" invoice. All by email.

Why is wedding music in Capri more expensive than in other locations?
Capri is a wonderful place, unfortunately is a bit hard to reach. Musicians who go to Capri require a higher fee, and providing musicians for Capri involves higher travel and porter expenses than usual. Moreover accommodation is needed for reception musicians, who finish performing late, when ferries are not available. This involves more extra expenses.

We'd like to book our wedding music with you but our wedding planner is advising against that. Why is that?
Well, this is a bit of information from www.lovetoknow.com:
"Some planners (or venues) offer "free", or flat rate planning service and are paid by vendors with "kick backs". This occurs when the vendor provides a percentage of the service fee to the planner for bringing them the business. A word of caution: this may inhibit the planner's (or venue's) desire to send you to the best person in the business if the best person in the business is not giving them the highest "kick back"."

What is your "Cancellation Policy"?
A booking fee is required for each service booked.
Booking fees are not refundable in case of cancellation of booked services.
Cancellation of booking 30 days before the wedding does not require a cancellation fee other than the booking fee. Cancellation of booking later than 30 days before the wedding requires an extra cancellation fee of 90% of the total cost of booked music services + the cost of the SIAE and ENPALS taxes if these were already paid.